If it arrives wrong, we fix it.

If any of these happen, it's on us — you keep the original, we don't ask for it back:

• It arrives damaged or defective.
• The print is misaligned, faded, cracked, or not the design you ordered.
• You got the wrong item, size, or color from what your confirmation says.
• Tracking says delivered and it never turned up, or it's lost in transit.

How: email support@voicedhwa.com within 30 days of delivery with your order number and a photo of the problem. Replacement goes into production as soon as we see it, or we refund in full — your call.

Every item is printed for your order, so there's no shelf to put it back on. That means we can't accept returns or exchanges for a change of mind, or because a size didn't fit the way you hoped.

So we'd rather you get it right the first time: sizing notes live on the FAQ, apparel runs true to size with a relaxed fit, and the boxy cuts are already oversized by design. If you're unsure between two sizes, email us before you order and we'll tell you honestly which one to take.

Orders go into production almost immediately — that's what keeps them moving — so we can't promise a change will land in time. Email us the moment you spot the problem and we'll try; if it's already on the press, it's yours, but the section above still covers you if it shows up wrong.